We have developed an ideal policy governing return and exchange requests on the site. According to the Ministry of Commerce, there is no replacement or return except in the event of a manufacturing defect in the product or an error in the order that can be replaced. Every user has the right to request a modification of orders after ordering, but within 24 hours only. The request is submitted to the administration by mail

• If the customer wants to replace or return a product, it is completely free in the following cases.

In the event of a cut or an error in the order

• The customer must return the product in its original packaging, or any other packaging that keeps the product safe.

• If the product is not returned correctly, the customer is responsible for any damage that occurs to it.